THE RONALD MCDONALD HOUSE CHARITIES OF SAN DIEGO RECOGNIZES ITS DONORS WITH DIGITAL SIGNAGE VIDEO WALLS

The Ronald McDonald House Charities of San Diego aims to provide families with a comfortable, safe, and convenient place to reside while children undergo treatment for serious, at times life-threatening conditions. Relying on community support and generous donors, the Ronald McDonald House has impacted many families by providing housing, meals, education, and, of course, world-class medical services. In order to acknowledge the community’s contributions and donations to this mission, the charity wanted to employ digital signage video walls to acknowledge a larger number of donors while highlighting volunteer efforts. Through a comprehensive digital signage network, the charity has been able to modernize its donor appreciation efforts and reach the community in a more impactful way. As a result, the Ronald McDonald House Charities of San Diego has not only been able to highlight its network of generous donors, but also highlight community efforts and draw attention to events. This has drawn in greater crowds and heightened community morale.

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Ronald McDonald House Charities of San Diego showcasing their digital signage donor wall

THE SOLUTION

Before partnering with REACH Media Network, the Ronald McDonald House Charities of San Diego had a permanent, physical donor wall within its facility. However, this led to the charity facing some restrictions. Due to the permanent nature of the wall, the facility could only highlight the largest donors. The Ronald McDonald House wanted to ensure they were recognizing those who were donating to them as much as possible, so they needed a more modern solution to highlight more names and organizations. Additionally, all other content was reliant on impact reports and website communications. This provided a limited number of contact points for the charity to reach its audience and cultivate excitement around certain fundraising events. With these goals and problems in mind, the company partnered with REACH Media Network to install digital donor walls. Over the past 5 years, the organization has honed its signage strategy and expanded its recognition efforts.

THE RESULTS

When you walk into the Ronald McDonald House Charity of San Diego, you will be greeted with 5 screens across from the front desk. 4 of these screens are dedicated to showcasing the charity’s cumulative donors. These screens constantly scroll through a list of names and organizations that have donated to the hospital’s cause. The final screen, located in the middle of the other donation screens, is used to highlight meals brought in for the day and to recognize which volunteer groups are in to prepare the meals for the children. When a meal service is not in session, the charity uses that screen to scroll through donor words of wisdom, stories from families, thank you messaging, and event promotions! Past the front desk is a room with an additional 5 screens. These are used as a scrolling list highlighting other partners, such as the Many Hearts Legacies Society, Giving Circle Members, and Corporate & Community Champions. These scroll continuously and are updated at least once a year. All the content is prescheduled, allowing the organization to focus on other tasks throughout the day while feeling confident that their digital messaging will be seen. Overall, this has had a positive impact throughout the facility and community. Volunteers will take pictures in front of their welcome screens and post them on social, proudly spreading the charity’s message and goals. The hospital is also able to properly recognize its partners by displaying welcome and thank you displays, creating a collaborative, mission-driven environment.

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